Artificial intelligence, or AI, can be found in pretty much every facet of business these days, and CIOs are more tempted than ever to use innovative AI tools. There are plenty of reasons: they can increase efficiency and do the mundane things that need to be done, but are more expensive. AI is more than just for generative content; strategic implementation means implementing the right tools for your business and taking action in a calculated manner.

Today, we want to explore the dangers of rushed adoption and why it’s important to carefully consider your business’ use of AI. The consequences of not doing so can be dangerous, to say the least.

That little scrolly wheel on your mouse packs a lot of functionality that you might not have realized. Today, we want to break down some of the neat tricks you can pull off through the use of the mouse wheel. You might be surprised by how much the mouse wheel helps you navigate pages, view content, and so much more.

Whatever type of business you operate, you likely do so with the intention of assisting your clients, customers, or patrons with a specific goal. It isn’t as though you started a business because you wanted to do all the administrative work… right?

Fortunately, modern technology offers a way out, especially now that artificial intelligence is readily available. Let’s go over three ways that AI could help do the busy work on your behalf, and touch on just how much it could wind up saving you.

Ah, the IT budget. So crucial, yet so stressful at the same time. It doesn’t have to be! You too can get your IT budget under control, and all it takes is keeping the following in mind. We’ll look into why you should have an IT roadmap, how your business can minimize downtime, and how you can strategically outsource your IT to ensure your budget remains in control at all times.

Your network powers your business, so it makes sense that you would want to treat your networking hardware with the respect it deserves. Today, we want to explore some of the common networking solutions out there and how easy it can be to neglect them after the initial setup. Furthermore, we want to emphasize the importance of treating your networking as a priority; remember, your business runs on its network, and if it’s not performing well, all other areas of your business will suffer.

What if we told you that not all VPNs were created equal? What if we said that some are meant to be used by consumers, while others are meant to be used for businesses that need to keep data secure while out of the office? Today, we want to clear up some misconceptions about what virtual private networks do, how they work, and what they actually protect you from—as well as how you can get started with a business-grade VPN today.

Email is necessary for your business to function, but it’s far from a perfect solution. In fact, you might experience all kinds of issues with it that can eat into your company’s productivity and put it at risk in more ways than one. We’re going to demystify two of the major problems that businesses experience with email so you can hopefully get your business back on track.

Business telephone systems are an interesting topic to consider these days. On one hand, you have the Internet, a sophisticated communication infrastructure that connects you with countless opportunities, but on the other, you have email and phone systems, which are direct lines to your business. At the end of the day, your customers will connect with you by phone—and as you might have guessed, how your business handles telephone calls matters.

Updates and upgrades are expensive, but that doesn’t mean your business can afford to skip them. More often than not, ignoring an update or upgrade to your technology is going to result in eventual bugs, hardware issues, and security vulnerabilities that can only be addressed with an update or an upgrade. First of all, what’s the difference between the two, and how do you know which one is necessary in a given situation?

You want your business to operate efficiently; that’s hardly a controversial statement. When you waste time, money, and resources, your business’ growth can crawl to a halt and give your competitors an advantage over you. Technology helps you bridge this gap and can give you the power to compete at higher levels than you’ve ever thought possible. Let’s go over some of the solutions modern businesses use to drive results.

There are a lot of issues that can impact the operations of your business, many of which are rooted in the hardware components of your computers. One of the most common issues with devices that are on their way out is issues with RAM. What is RAM, and how do you know if it’s time for a replacement?

Navigating the aftermath of a data breach can be a confusing and stressful experience. Whether it's a major company or a small business, a data breach means your personal information might be compromised. So, what should you do? Here’s a guide on how to react and what your options are.

Is your business’ technology hindering your employees, or is it making their jobs easier and more efficient? The right technology can go a long way toward improving the employee experience, morale, company culture, and most important of all, productivity. Let’s look at three ways technology makes for a better employee experience.

For anyone who has seen the movie Moneyball, remember Billy Beane and the Oakland A's? In the early 2000s, Beane revolutionized baseball with "Moneyball," a radical approach to team building. Faced with a shoestring budget, he eschewed traditional scouting metrics and instead used sabermetrics—advanced statistical analysis—to identify undervalued players. The result? A small-market team consistently outperforming richer rivals, proving that data, not just dollars, could buy success.

Fast forward to today, and the principles of Moneyball are more relevant than ever for modern businesses. In an increasingly competitive landscape, every company, regardless of size or industry, can leverage data to make smarter decisions, optimize resources, and ultimately, build a better business for less.

While hiring anyone to work in your business offers an assortment of challenges to overcome, it’s especially complicated when that hire’s role involves managing your IT. Technology is a complex subject, after all, and your expertise more than likely lies elsewhere in your organization’s needs. This knowledge gap could lead to the wrong fit being brought on… an expensive endeavor in more ways than one.

Let’s face it, your business probably can’t remember the last time it used that old fax machine sitting in the corner. It’s taking up precious time, money, and resources that could be reinvested into other parts of your business. Don’t believe us? Here are three reasons why you should ditch the fax machine.

You might have IT staff in the office, but that doesn’t mean that all of your problems are handled with the time, speed, and attention they deserve. Your people might be overworked and overwhelmed by the amount of work demanded of them, and having coverage at all times comes at a cost—a cost that your technicians (and your business) aren’t willing to pay. Outsourcing helps you make up for this deficit in a way that’s both kind to your team and helpful for your budget.

If your business’ technology seems to be a-okay, the thought of updating it may seem unnecessary. This is decidedly not the case. Updates are what keep your business functioning (and therefore, profitable), while every skipped update opens you up to vulnerabilities, bugs, and much more severe consequences when you experience a true threat.

Updates are critical for the continued utility and security of any computer system or program. That said, updates aren’t always perfect. It’s possible that even a routine update could sideline your critical applications. If this happens, you’re dealing with downtime and failing to serve your customers… all because you were trying to do the right thing and maintain your technology.

Make no mistake: updates are crucial, so to make sure they don’t disrupt your business, they need to be approached with strategy and discipline.

Having trouble diagnosing issues with your computer? It could be the operating system, or it could be a piece of software you installed on it, OR it could be a driver or another peripheral connected to it. How do you know what the issue is, and how do you address it? That’s where Safe Mode comes in; you can boot your operating system in its most basic form, allowing your managed service provider to more easily determine the problem.